A vendor risk questionnaire helps to find out how far the vendor is responsible to deliver quality products within a reasonable duration of time, and what kind of support will he provide for changes in technology and processes. The following questionnaire test various factors related to vendor risk to help the top management of a firm decide whether the vendor is capable enough for catering to their business requirements.
Sample Vendor Risk questionnaire:
Name of the vendor: ______________________________
Contact number: ______________________________
Email address: ______________________________
Q1: Please provide the list of materials that is mostly supplied to your clients.
Q2. Please provide additional documented materials, supplementary copies, etc that are supplied along with the main materials.
Q3. Does your firm customise the materials to the client requirements?
Q4. Does your firm give technology support?
Q5. Are your products vulnerable to changes in technology and/or processes?
Q6. Would you replace the products if they are found defective or damaged after shipment?
Q7. Does your firm take care of the cost involved in shipping of the manufactured materials?
Q8. What is the guarantee and warranty period of the products?
Guarantee period: _________________
Warranty period: _________________
Q9. Would you provide us documentation of the production of the material and the installation procedures?
Q10. Are you flexible with medium changes in volume and delivery dates related to the supply of material?
Q11. On which technologies can your products be properly installed?
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