A user requirement questionnaire is a process of taking feedback from the user about their requirements of various products and services. The questionnaire also helps the manufacturer to understand the changes that are required in the product to meet the expectations of the users based on the strengths and weaknesses of the product. These types of questionnaires can be used for various different types of products and services like software, an application or any other physical product.
Sample User requirements questionnaire
Name of the user: ____________
Residential address: Street address ______________ City _____________ State ___________ Zip code _______________
Residential telephone number: _________________
Mobile phone number: _________________
E mail id: _______________
Q1. Have you used this software before?
a) Yes, I have used it earlier
b) No, this is the first time I am using
Q2. What is the reason for using this software?
Q3. Did using this software solved the purpose?
a) Yes, it did completely
b) It did, but to a certain extent
c) No, it did not at all
Q4. Does the software application appeal to you?
a) Yes, it does
b) Somewhat it does
c) No, it does not appeal at all
Q5. Do you agree that the software has all the features required by a general user?
a) Strongly agree
c) Somewhat agree
Q6. Have you used any other software with similar type of usage?
a) Yes, I have
b) No, I have never
Q7. What changes can be made in the software to make it user friendly?
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