A user evaluation questionnaire is a process with the help of which a user is evaluated after he or she uses a certain product or a service. This questionnaire helps to understand the user’s assessment of the product or service and the questions in this questionnaire should be related to different aspects and features of the product or service.

Sample User Evaluation Questionnaire

Name: _____________________

Date of Birth: ____/____/____

Street Address: ____________ City: ___________, State: ___________, PIN: _____________

Working Phone Number: ______________

Email Address: _____________________

1. Did you find the website simple?

a) Yes

b) Maybe

c) No

2. If the answer to the above question is yes, how would you like to rate the simplicity of the website?

a) Excellent

b) Good

c) Average

d) Bad

e) Terrible

3. Do you agree that you were able to identify the steps easily and the tabs had proper indications?

a) Strongly agree

b) Agree

c) Somewhat agree

d) Disagree

4. Was the website fast in opening pages?

a) Always

b) Often

c) Sometimes

d) Rarely

e) Never

5. Do you think that the design of the website is appropriate and not too loud?

a) Yes

b) Somewhat

c) No

6. What would you like to suggest in order to improve the design and quality of the site?


7. What would you like to list as the disadvantages of the website?


8. What would you like to list as the advantages of the website?


9. What other suggestions would you to give for the improvement of the website?




Evaluation Templates