The user design questionnaire revolves around the satisfaction levels and the problems faced by people in user-centered design (UCD). User-centered design is specific to a design firm and takes into consideration the influence of end-users in creation of stable and long running design processes. The feedback received from the user design questionnaire helps firms to create innovative designs and also make necessary improvements to their existing designs. Depending on the firm and the requirements, a user design questionnaire can be filled by the employees or the end users of the design in question.

Sample User Design Questionnaire:

Name of the User: _____________________________

Gender: _________________ (M/F)   Age: ______________

Internal / External: _____________________________ (Internal-Employee/External-User)

Email: _____________________________

Phone Number: ____________________________

  • Which of the following models is the current user design based on?

a)      Co-operative design

b)      Participatory design

c)      Contextual design

d)     Don’t Know

  • Are the current user design objectives meeting the ISO standard (ISO 9241-210, 2010), which is specifically for all user-centered designs for various interactive systems?

a)      Yes

b)      No

c)      Am not sure

  • Which of the following objectives according to you were taken into consideration and implemented in the user design process?

a)      Identifying the end users

b)      Identifying the users’ goals and tasks

c)      Positioning and targeting end users’ experience levels

d)     Formulating functions based on users need

e)      Identifying information required by end users

f)       Identifying the various forms of information required by users

g)      Ensuring the working of the design process

h)      Identifying the extreme environment

i)        Identifying the various design interfaces required

  • What is the current level of satisfaction that defines the usability of the design?

a)      Extremely satisfied

b)      Somewhat satisfied

c)      Satisfied

d)     Neutral

e)      Dissatisfied

f)       Somewhat dissatisfied

g)      Extremely dissatisfied