Restaurant survey questionnaire is a survey that is served by a restaurant management to its customers to obtain feedback. The survey entails to identify the levels of satisfaction of the customers who visit the restaurant. The feedback is obtained on aspects such as quality of food, décor of the restaurant, service provided by restaurant staff etc. This survey questionnaire helps to enhance the quality of service provided by the restaurant which improves levels of customer satisfaction in the long run.
Sample Restaurant survey questionnaire
Name of the customer : ___________________________
Date of birth :- ___________________________
Status :- (Single/Married)___________________________
Date of Marriage :- ___________________________
Address of customer :- ___________________________
Contact number :- ___________________________
Email address :- ___________________________
1. When is the last time you visited our restaurant?
a. Last week
b. Last month
c. Last year
d. Visiting for the first time
2. What is the rating that you will provide for the quality of food served by our restaurant?
3. What is your rating about the service provided by our staff at the restaurant?
4. What is your rating about the décor and atmosphere of our restaurant?
5. Do you think you will visit our restaurant again?
c. Not sure
6. Will you recommend our restaurant to your friends and relatives?
7. What are the suggestions you would like to make to improve the services offered by our restaurant?
a. Better seating arrangement
b. Better service orientation of restaurant staff
c. Better lighting
d. Better pricing for dishes
8. What is the primary reason for you to visit our restaurant?
a. Fresh and new dishes served
b. Excellent location of the restaurant including parking
c. Excellent service of staff
d. Very quick service
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