A product feedback questionnaire helps to gain response regarding a product launched recently. Feedbacks are necessary to implement changes in an existing product so as to increase in effectiveness. Product feedback questionnaires are a firsthand response and hence are very crucial to improve the product performance. The questions in a feedback questionnaire must include both, positive as well as negative aspects in order to overcome shortcomings and enhance the performance of the product. It is advisable to provide a short description regarding the aim of the questionnaire and what the company expects from the consumers. Encourage on answering both the good as well as bad aspects of the product.
Product Feedback Questionnaire Sample
Name of the consumer: ____________________________
Gender of the consumer: Male/ Female
City____________________ State_____________________ Street_______________ Zip code__________________________
Email address: _________________________________
Q1: How long have you been using our product?
Q2: What is the best aspect of the product?
Q3: Have you faced any complaints while using the product?
- Yes (Please Specify)
Q4: How do you find the customer service and after sales services?
- Bad(Please furnish details if faced a particular bad incidence)
Q5: As a customer of our product how would you describe the experience of using the product?
Q6: Do you have any special suggestions regarding the product or the after sale services provided?
Q7: In future, would you consider buying more products from this brand?
- Can’t Say
Q8: Would you recommend our product to others?
Product Performance Questionnaire
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New Product Questionnaire Template