A library feedback questionnaire can be used as an effective method to gauge the value that a library provides it its students. Through this questionnaire a library can be developed according to the student expectations.

Sample Library Feedback Questionnaire:

Name:                               _____________________________

Address:                    _____________________________

Working Phone Number:       _____________________________

Email id:                    _____________________________

Q1: For which of the following needs do you use the library?

a)   Issuing reading books

b)   Read newspapers, magazines

c)   Use the information database

d)   None

e)   Other ______________________________________

Q2: What kind of books do you generally read from the library?

a)   Science and technology

b)   Fiction and other novels

c)   Magazines, journals, newspapers

d)   I don’t read books

Q3: Have you ever found any problem with the services provided by the library?

a)   Yes

b)   No

Q4: If the answer to the above question is ‘yes’, please mention the issue in brief


Q5: Does you library have a record of improving the services and resources? Is there any feedback management system?

a)   Yes

b)   No

Q6: Is the staff employed in the library well-equipped to perform their roles and responsibilities?

a)   Yes

b)   No

Q7: If ‘no’, please mention how can the library improve the skills of its staff


Q8: How does the communication models with the library?

a)   Telephone

b)   E-mail

c)   Memo

d)   Direct approach

e)   Other _____________________________________

Q9: Would you be interested in receiving regular updates about books, new arrivals, due date of return, etc on your mail or mobile?

a)   Yes

b)   No

Q10: If ‘yes’, how frequently would you like to get updates?

a)   Daily

b)   Weekly

c)   Monthly

d)   Never