A knowledge management research questionnaire is needed to analyse the knowledge management (KM) practices of the organization. This is necessary to improve the KM practices so that there is improved sharing of knowledge and information for the betterment of the organization like increase in profits, brand equity, and market share.
Sample Knowledge Management Research Questionnaire:
Name of the company: ______________________________
Contact number: ______________________________
Q1. Please mention the nature of your business
d) Education and learning
e) Others _______________________________________________________________
Q2. Do you have knowledge management program in your organization?
If ‘no’, please mention the reason _______________________________________________
If ‘yes’, please proceed with the following questions.
Q3. How long has your organization employed knowledge management practices?
a) Less than a year
b) 1 – 3 years
c) 3 – 5 years
d) More than 5 years
Q4. What is the main objective of integrating knowledge management practices in the organization?
a) Improving knowledge sharing
b) Improving employee participation
c) Minimising knowledge development cost
d) Other ______________________________________________________________
Q5. Name some of the knowledge management practices being employed in your organization.
Q6. How have your knowledge management practices helped your organization in the recent years?
a) Increase in profitability
b) Increase in market share
c) Increase in employee knowledge sharing and participation
d) Other _______________________________________________________________
Q7. How would you rank the knowledge management practices of your organization on a scale of 1 (highest) to 5 (lowest)?
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