Website User Testing Questionnaire

A website user testing questionnaire is a document that is used to analyze whether a website is user friendly or not. The questionnaire also helps to understand the changes that need to be made in the website in order to make it user friendly. The questionnaire is filled by users and used by website owners to make improvements in the website.

Sample Website User Testing Questionnaire

Name of the user: ________________

Address: Street address: ________________ City ________ State __________ Zip code ______

Residential phone number: _______

Mobile phone number: ___________

E mail id: ___________

Q1. Is this the first time that you are using the website?

a)   Yes, this is the first time

b)   No, this is not the first time

Q2.  What according to you is the purpose of this site?


Q3. What is your purpose for logging into the website?


Q4. Do you agree that your purpose was solved after logging into the website?

a)   Yes I agree that it was solved

b)   It was solved, but to a certain extent

c)   No, it is was not solved at all

Q5. If your answer to the above question is no, was the website of any help to you?

a)   Yes

b)   No

Q6. Is it easy to navigate through different pages of the website?

a)   Very easy

b)   Easy

c)   Somewhat easy

d)   Not easy at all

Q7. Are the instructions given in the website helpful enough?

a)   Yes

b)   Somewhat helpful

c)   No

Q8. What improvements would you like to suggest for the website?


Category: User Questionnaire

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