Website Feedback Questionnaire
A website feedback questionnaire is very useful in those scenarios where the website works as an important medium of communication with the audience or customers. The website can deliver important messages, up-to-date content, and useful brand promotion schemes intended to raise the awareness and brand value of the firm or institution.
Sample Website Feedback Questionnaire:
Phone Number: _____________________________
Email address: _____________________________
Q1: How often do you access the website?
a) More than once a day
b) Once a day
c) Once in a week
d) Once in a month
e) Very rarely
Q2: How did you come to know about the website?
a) Though Google
b) Through friends and colleagues
c) Through third party sources
d) Cannot disclose
Q3: Please rate the website on a scale of 1 to 5 where 1 stands lowest and 5 as the highest
Q4: Which of the features of the website do you like the best?
a) Website presentation
b) Website content
c) Website responsiveness
d) Up-to-date data in the website
Q5: How do you rate the website navigation?
b) Very Good
f) Very Poor
Q6: How many hours do you spend on the website per visit?
a) 1 – 15 minutes
b) 15 – 30 minutes
c) 30 – 60 minutes
d) More than 60 minutes
Q7: Please provide your valuable feedback on the development of the website
Q8. Please list any issue that you ever encountered while accessing the website
Category: Feedback Questionnaire