Web Questionnaire for Clients

A web questionnaire for clients is very necessary to capture the necessary expectations of the client from the web development. The questionnaire is needed to record the sections that are to be retained and sections that are to be upgraded through the website development.

Sample Web questionnaire for clients:

Name of the client:      ______________________________

Phone number:   ______________________________

Email address:            ______________________________

Fax:                  ______________________________

Name of the representative: ____________________________________

Email id of the representative: __________________________________

Q1: What is the objective(s) of developing a website?


Q2. What is the potential reason for customers to visit the website?


Q3. What are the facilities available on the website for the end users?

a)   Employment opportunities

b)   Product and service information

c)   Buying the products or services of the firm

d)   Other ______________________________________________________________

Q4. What are the features of the website that you would like to develop for audience retention?


Q5. Which of the contents on the website do you want to retain?


Q6. Which sections of the website do you want to develop?


Q7. What is the unique selling point of the firm?


Q8. To make the USP clear to the customers, what are the various communication messages to be displayed on the website?


Q9. What kind of improvement in market share would you like to expect after web development?


Q10. Do you want audience participation and feedback to be recorded through the website?

a)   Yes

b)   No

Q11. Do you have application integration with the website?

a)   Yes

b)   No

Q12. If the answer to the above question is ‘no’, do you want us to help you develop application integration?

a)   Yes

b)   No

Category: Web Questionnaire

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