Web Quality Survey Questionnaire

A web quality survey questionnaire is a type of questionnaire which has been designed with the purpose of getting the opinion of the web users in regards to the quality of the website. The questions are based on the features, design as well as usability of the website. It gives and understanding whether the quality is par with other websites and what changes need to be made in order to improve the quality.

Sample Web Quality Survey Questionnaire

Name: ______________

Occupation: _______________

Address: Street address ___________ City ______________ State ___________ Zip code _________

Residential contact number: ______________

Mobile phone number: ______________

Office contact number: ______________

E mail id: __________________

Q1. What is your purpose of using the website?

______________________________

Q2. Have you visited any other website for similar purpose?

a)   Yes, I have

b)   No, I have not

Q3. If answer to the above question is yes, do you think that the quality of the web is at par with the quality of other website?

a)   Yes, in fact it is better

b)   Yes, completely at par

c)   Somewhat at par

d)   No, not par at all

Q4. How would you rate the quality of the website?

a)   Excellent

b)   Good

c)   Average

d)   Terrible

Q5. What features do you think enhance the quality of the website?

___________________________

Q6. What are features do you think adversely affects the quality of the website?

_______________________________

Q7. According to you, what changes are required in order to improve the quality of the website and make it user friendly?

_____________________________