Vendor Reference Check Questionnaire


A vendor reference check questionnaire is required to test the background details and performance of the vendor. This questionnaire is to be carried out before entering into a contract with the vendor. The following questions test the revenue and profitability of the company, facilities of the firm, services provided, etc.

Sample Vendor Reference Check questionnaire:

Name of the vendor:   ______________________________

Contact number: ______________________________

Email address:            ______________________________

Fax:                  ______________________________

Address:            ________________________________________________________

Q1: Please provide a brief performance of your business in the last three years?

Year1: _____________Revenue: ______________ Profit: _______________

Year2: _____________Revenue: ______________ Profit: _______________

Year3: _____________Revenue: ______________ Profit: _______________

Q2. Can you provide your clientele list?

_____________________________________________________________________

Q3. Can you please provide references of some of your clients?

Name of the client:      ______________________

Email id:            ______________________

Phone No:          ______________________

Name of the client:      ______________________

Email id:            ______________________

Phone No:          ______________________

Q4. How long has the firm been in business?

a)   Yes

b)   No

Q5. Do you clients regularly renew the contracts with you?

a)   Yes

b)   No

Q6. Why do you think the clients choose your products over that of your customers?

_____________________________________________________________________

Q7. Do you have a Research and Development (R&D) facility in the firm?

a)   Yes

b)   No

Q8. How do you perform the performance check of the testing team?

_____________________________________________________________________

Q9. Do you handle customer queries and provide free after sales support?

a)   Yes

b)   No

Q10. Do you provide free installation?

a)   Yes

b)   No

Q11. Do you take client ratings of your services?

a)   Yes

b)   No

Q12. If ‘yes’, what has been the average rating given by your clients in the past 3 years?

_________________________________________

Category: Vendor Questionnaire

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