User Requirement Questionnaire

A user requirement questionnaire is a questionnaire that helps to evaluate the needs and requirements of a user using or planning to use a certain service, application or a product. The questionnaire is very important as it helps an organization to understand the needs of a prospective customer and develop their service as per those needs resulting in customer satisfaction and progress in business.

Sample User Requirement Questionnaire

Name: _____________________

Date of Birth: ____/____/____

Street Address: ____________ City: ___________, State: ___________, PIN: _____________

Working Phone Number: ______________

Email Address: _____________________

1. What is the main reason for which you are using/wish to use this service?


2. Do you agree that this service will help you to achieve, whatever you are looking forward to?

a) Strongly agree

b) Agree

c) Somewhat agree

d) Disagree

3. How often you would be requiring this service?

a) Daily

b) Once in a week

c) Once in a month

d) Once in a year

4. What is the most important aspect that you are looking forward to this service?

a) Cost effective

b) Quality of service

c) Effectiveness of the service

5. How do you think that the service is going to help you most?

a) By being cost effective

b) By having long lasting results

c) By solving your need temporarily

d) Giving enough data for information

6. Are you going to use this service for your personal use?

a) Yes

b) No

c) For professional use

7. If the answer to the above question is professional use, then are you going to recommend the service to your colleagues?

a) Yes

b) No

Category: User Questionnaire

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