User Questionnaire Template


A user questionnaire template is a readymade document that helps to define the format in which a user questionnaire should be drafted. These types of templates can be designed for various different types of user related questionnaire which can be then used as per needs and requirements.

Sample User Questionnaire Template

Name: ______________________________________________

Address: ____________________________________________

Phone number: _______________________________________

Email address: ________________________________________

(Please tick in front of the right options wherever provided with choices)

1. How often do you use_______________________? (options can be provided for the frequency of usage of the product or service)

a. Option 1

b. Option 2

c. Option 3

2. Have you been _______________________________? (closed ended question regarding recommendation)

a. (Yes)

b. (No)

3. If_______, please specify the details ___________________________________

4. How do you feel about_________________________________? ( the opinion about the after sales service/customer service)

a. Option 1

b. Option 2

c. Option 3

5. If_______________________, then what do you feel should be____________________? ( user’s reason for their previous answer and their suggestion)

________________________________________________________________________

6. Do you buy________________________________? (the question whether they use the online services for this particular product or service)

a. Yes

b. No

7. Please specify, if ________________________________________________________

8. Would you be comfortable to __________________________________________? (query as to will the user volunteer to answer questions online)

a. Yes

b. No

9. Please specify, if ________________________________________________________

10. Would you mind if_______________________________________________________? (permission as to can the user be contacted for the follow ups)

a. Yes

b. No

11. Would you __________________________________________? (whether the user will recommend this product or service to someone else)

a. Yes

b. No

12. Please mention your________________.( user’s suggestions)

________________________________________________________________________________________________________________________________________________

Category: User Questionnaire

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