User Acceptance Questionnaire

A user acceptance questionnaire is a helpful tool that can be used to analyse the user’s acceptance to any change. This is necessary to carry out organizational decision concerned with dynamic changes in the external environment and hence adapting to them successfully.

Sample User Acceptance questionnaire:

Name of the firm:               ______________________________

Name of the user:               ______________________________

Phone number:           ______________________________

Email address:                    ______________________________

Address:                    __________________________________________________

Q1. Please select the job designation or role in your IT organization.

a)   Business Analyst

b)   Application Developer

c)   Support

d)   Testing

e)   Other ______________________________________________________________

Q2. What is your total number of experience in months? Please select the correct range.

a)   Less than a year

b)   1-3 years

c)   3-5 years

d)   More than 5 years

Q3. Please select how important you feel process improvements should happen in the IT industry.

a)   Very important

b)   Important

c)   Not so important

d)   Irrelevant

e)   Can’t say

Q4. Please select how well can employees in your organization adapt to changes in process improvements.

a)   Very easily

b)   Easily

c)   Very difficult

d)   Difficult

e)   Moderately difficult

Q5. Please rate the management support in training and equipping employees with superior skills to adapt to the new processes on a scale of 1 to 5 where 1 is the least and 5 is the highest.

a)   1

b)   2

c)   3

d)   4

e)   5

Q6. How would you describe your organization?

a)   Too hierarchical

b)   Hierarchical but inclusive

c)   Flat and inclusive

d)   Other ______________________________________________________________

Q7. What do you think are the crucial aspects to deal with while adapting to changes in the external environment?


Category: User Questionnaire

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