Restaurant Research Questionnaire


A restaurant research questionnaire is an inquisition format that sought for answers related to the status and performance of a restaurant by researching on its various aspects.  The questionnaire must include every aspect of the restaurant research project that would eventually help in bringing out the details of a particular restaurant or a chain of restaurants or of the restaurant market as a whole. Thus, this kind of questionnaire must be framed by keeping in mind the purpose and/ or area of research.

Sample Restaurant Research Questionnaire:

Name of Restaurant: ____________________________________________

Unique Code of Restaurant Identity: _____________________

Established on: ___ ___/ ___ ___/ ___ ___ ___ ___

Address: ______________________________________________________________________

Contact Details: ______________________

Name of owner(s): __________________________________

Contact Number: ______________________

Name of main branch/Head office: _________________________________________

Postal address: _________________________________________________________________

Contact number: _____________________

  1. What was the objective of setting up this restaurant in this area?

__________________________________________________

  1. Why is this particular research being conducted?

_________________________________________________________________

  1. What are the specialties of this restaurant? Mention the areas it particularly excels in.

_______________________________________________________________________

_______________________________________________________________________

  1. How is the quality of food prepared and served in this restaurant?
  • Excellent
  • Good
  • Standard
  • Poor

Kindly explain your answer in a few words: _______________________________________

___________________________________________________________________________

  1. What would you say regarding the ambience of this restaurant?

_________________________________________________

  1. How would you rate the following aspects, with reference to conclusions specific to the research done, on a scale of 5?

[1 – Outstanding; 2 – Very Good; 3 – Satisfactory; 4 – Can be improved; 5 – Poor]

  • Service to customers: _______
  • No. of employees: ________
  • Furnishings: _________
  • Complete look of the restaurant: _______
  • Cost and its suitability: ________
  1. What would you infer from the restaurant research?

______________________________________________________________________

  1. Do you have any suggestions for the restaurant’s improvement?
  •  Yes
  •  No

If your answer is yes, kindly state them here:

_____________________________________________________________________

_____________________________________________________________________

Category: Research Questionnaire

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