Restaurant Feedback Questionnaire


A restaurant feedback questionnaire can not only help you improve on various aspects of your restaurant, but it can significantly help you to optimize the relationship between you and your customers. A restaurant feedback questionnaire is essential in measuring customer satisfaction, retain a customer and determine the popularity or products and services. It can also be used to know what your customers think of a new product or service, pin point strong and weak areas that will need to be improved on. It should be brief and clear. Below is a sample of restaurant feedback questionnaire you can use as a guide in your establishment.

Sample Restaurant Feedback Questionnaire

Please feel free to complete our feedback questionnaire.

Name:

______________________________________________________________

Address:

______________________________________________________________

Telephone:

______________________________________________________________

Date:

______________________________________________________________

Is this your first visit?

______________________________________________________________

What do you think of our setting and atmosphere?

______________________________________________________________________

In a scale of 0-99%, how would you rate our reception?

________________________________________________________________________

How would you rate our service delivery? (Timely, average, untimely)]

________________________________________________________________________

How did you find the attitude of our staff?

________________________________________________________________________

How would you rate our meals?

________________________________________________________________________

How would you compare us to other similar restaurants?

________________________________________________________________________

________________________________________________________________________

How would you rate our hygiene levels?

________________________________________________________________________

How did you know about us?

________________________________________________________________________

What do you think of our prices?

________________________________________________________________________

Would you recommend us to your family or friends?

______________________________________________________________

Is there any other service you would like us to offer you?

________________________________________________________________________

How can we improve on our products and services?

________________________________________________________________________

Thank you for taking the time to give us your feedback.

Category: Feedback Questionnaire

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