Restaurant Customer Satisfaction Questionnaire

A Restaurant customer satisfaction questionnaire is taken by a restaurant from the people who visit the restaurant to know their feedback. This type of questionnaire helps the restaurant to know the satisfaction level of the customers and to make needed changes and improvement in aspects such as food, ambience, service quality, variety etc. Below is the sample of the questionnaire.

Sample Restaurant Customer Satisfaction Questionnaire

Name of the customer: ________________________________

Date of birth: _______________________________________

Date of anniversary: __________________________________

Number of children: __________________________________

Email address: ______________________________________

Contact number: ____________________________________


Kindly answer all the questions and share with us about your experience about our restaurant.

Q1. Is this the first time you are visiting our restaurant?

a) Yes

b) No

Q2. If yes, then tell us about your first time experience that you had with our restaurant


Q3. How would you rate the ambience of the restaurant?

a) Very nice and pleasing

b) Good

c) Average

d) Needs changes and improvement

Q4. How would you rate the service provided in our restaurant?

a) Excellent

b) Very Good

c) Average

d) Poor

Q5. How would you rate the quality of food that is served in our restaurant?

a) Very good

b) Good

c) Average

d) Needs improvement

Q6. What is your rating about the variety of dishes that are available at our restaurant?

a) Highly satisfactory

b) Satisfactory

c) Not very satisfactory

d) Not at all satisfactory

Q7. Do you think we need to add new dishes to our menu?

a) Yes

b) No

Q8. Would you like to visit our restaurant again when you come out for eating?

a) Yes

b) No

Q9. Will you suggest our restaurant to your family and friends?

a) Yes

b) No

Q10. Are there any suggestions that you would like to provide to help us improve the quality of services offered by our restaurant?


Category: Customer Questionnaire, Satisfaction Questionnaire

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