Questionnaire Writing Format
A questionnaire writing format is a document that helps to develop questionnaire by guiding you about how to plan and design the questions in the questionnaire. These formats are useful in framing the questions by indicating the type of questions that should be part of questionnaire and sequence that should be followed.
Sample Questionnaire Writing Format:
Name: ____________________________ [Name of the participant]
Address: __________________________ [Home Address of the participant]
Gender: _____________________ [Gender of the participant (M/F)]
Age: ___________________ [Age of the participant]
Phone: _____________________ [Phone number of the participant]
Email: ______________________________ [Email Address of the participant]
First Question: [The initial question in a questionnaire should focus on asking the participant about how often they use the product or service. Through this question you can get the frequency of usage of the product.]
Second Question: [The second question should be developed to evaluate the popularity of the product or service. Here you can either ask the participant if he was recommended for the product, or would he recommend the product to someone.]
Third question: [The third set of questions should focus on evaluating the customer satisfaction level regarding the product/service. Here you can ask questions like Are you satisfied from the product or service or Are you satisfied from the customer care of the product/ service ]
Fourth Question: [The questions in this section should concentrate on gathering the customers viewpoints about the improvement in the product and should ask for their inputs regarding what changes so they want in the product/ service]
Other Questions: [The rest of the questions can be developed specifically for the product/service as per the requirement.]
Category: Questionnaire Writing
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