Online Questionnaire Questions

The primary objective of online questionnaire questions is to get as much information as possible from the consumers using the internet regarding brands, brand visibility, products and services. Use of these types of questionnaires helps organizations to get an insight into consumer behavior and usage statistics. Here’s a sample online shopping trend questionnaire.

Sample Online Questionnaire Questions:

Name of the participant: ____________________________

Address: ________________________________________

Age: ___________

Gender: ________________

Email: ______________________

Q1. What type of internet connection do you own?

  • Broadband
  • Cable
  • Dial-up

Q2. Which of the following product questionnaires have you participated in the last few months?

  • Books
  • Apparel
  • Electronic items
  • Computer products
  • Cosmetic
  • Hotel or travel services
  • Games and accessories
  • Toys

Q3. How often do you use the internet?

  • 1-5hrs in a day
  • 6-10hrs in a day
  • Once a day
  • Once in a few days
  • Once in a week
  • Few times in a fortnight

Q4. Do you feel that the internet is going to play an important role in enhancing online shopping experience?

  • Yes
  • No
  • Don’t know

Q5. How often do you shop online?

  • Once a week
  • Once a month
  • Once a quarter
  • Once in 6 months
  • As often as possible

Q6. Are you satisfied with your online buying experiences so far?

  • Yes
  • No

Q7.Which of the following payment options do you prefer for online shopping?

  • Credit card
  • Debit card
  • Paypal
  • Check
  • Wire transfer

Q8. Do you feel there is room for improvement where your online shopping experience is concerned? What would be your suggestions for improvement?

  • Yes
  • No
  • Suggestions:_______________________

Category: Online Questionnaire

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