Online Questionnaire Format

An online questionnaire format is a sample questionnaire, which can be followed by organizations and research institutions to collect relevant information from internet users and consumers. The online questionnaire format can be changed by each organization according to their specific requirement.

Sample Online Questionnaire Format:

Name: ____________________________ [Name of the participant]

Address:__________________________ [Home Address of the participant]

Phone: _____________________ [Phone of the participant]

Gender: _____________________ [Gender of the participant (M/F)]

Age:______________________________ [Age of the participant]

Email: __________________________________ [Email address of the participant]

First Question: [The First question needs to be focused at deriving basic information from the participant regarding their internet usage and other online aspects. The first question can be changed depending on the requirement of the organization. Questions can be like: What type of internet connection do you use regularly? Have you participated in online surveys previously?]

Second Question: [The second question should focus on deriving online questionnaire objective specific information or those pertaining to the various informational aspects of online questionnaires like research based information, value based information, participant’s e-commerce or online shopping experience etc. Questions can be multiple choice or dichotomous. For example: If the questionnaire is about an organization trying to gather information regarding online customers and shopping then the questions can be like: are you satisfied with your shopping experience on our website? Do you find online shopping at our website user friendly and easy?]

Third Question: [The third category of questions can be targeted at getting facts and figures or statistical information. For example: if an organization wants to find out how popular their website is then questions like how often do you visit will be appropriate. If an organization wants to collect data on payment aspects then the appropriate question would be: what type of payment option do you use for making payments at our website?]

Fourth Question: [The fourth and final category of questions should address the participants satisfaction levels while shopping online or using specific online services. Questions can be framed as yes-no questions or multiple choice options can be provided.]

Category: Online Questionnaire

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