Online Business Questionnaire

An online business questionnaire consists of information pertaining to various business functions accomplished over the internet. This type of questionnaire is required by mostly e-commerce websites and other internet based businesses to identify and analyze their performance and growth over the internet.

Online Business Questionnaire Sample

Name of the Organization ________________________________________________

Address: ______________________________________ City: _________________________

State: ___________________  Zip: _________________Telephone: ____________________

Website: ______________________________  Email: _______________________________

Name of owner / business manager: ______________________________________

Date of inception: ____//____//______

Q1. What type of online business are you involved in?

a)   E-commerce

b)   E-books

c)   Space selling

d)   Services

e)   Design and Development

Q2. Identify which of the following business processes you are involved in?

a)   Electronic purchasing

b)   Electronic sales

c)   Supply chain management

d)   Electronic order processing

e)   Customer service

f)    Delivery of project online

Q3. Identify the e-business model followed by you?

a)   E-commerce

b)   E-shops

c)   E-procurement

d)   E-auctions

e)   E-malls

f)    Third-party Marketplaces

g)   Collaboration Platforms

h)   Virtual Communities

i)     Value-chain Service Providers

j)    Value-chain Integrators

k)   Telecommunication

l)     Information Brokerage

m) Customer relationship

Q4. Which of the following category does your online business belong to?

a)   Business-to-government (B2G)

b)   Business-to-consumer (B2C)

c)   Business-to-business (B2B)

d)   Business-to-employee (B2E)

e)   Consumer-to-business (C2B)

f)    Consumer-to-consumer (C2C)

g)   Online-to-offline (O2O)

Q5. Which of the following types of online networks is followed by your business?

a)   Business community networks

b)   General community networks

c)   Bloggers networks

d)   Video and photo networks

e)   Online business directories

f)    Online business journals

Q6. What security solutions have you implemented for your online business?

a)   Data integrity solutions

b)   General encryption

c)   Business encryption

d)   Digital certificates

e)   Digital signatures

Q7. Please provide percentage or numbers for the following online business activities for current year?

a)   Average monthly sales: _____ %  __________ (Numbers)

b)   New customers per month: _____ %  __________ (Numbers)

c)   Customers through community websites: _____ %  __________ (Numbers)

d)   Annual sales gain online: _____ %  __________ (Numbers)

e)   Annual increase in online customers: _____ %  __________ (Numbers)

f)    Footfalls per day: _____ %  __________ (Numbers)

Category: Business Questionnaire