Library Website Feedback Questionnaire

A library website feedback questionnaire can be a useful method to understand the performance of the library website and whether they are in line with the students’ needs. It also helps the get the student’s contribution towards development of the library website.

Sample Library Website Feedback Questionnaire:

Name:                               _____________________________

Address:                    _____________________________

Phone Number:           _____________________________

Email address:                    _____________________________

Q1: Are you able to use the library database?

a)   Yes

b)   No

c)   I don’t use them

Q2: Are the features presented on the library website like search option, news headlines, journals, etc useful?

a)   Yes

b)   No

c)   I don’t use them

Q3: Which of the following are available in the library website database?

a)   E-books

b)   Published papers

c)   Journals

d)   Others _________________________________________________

Q4: Have you encountered any technical difficulty in accessing the features on the website?

a)   Sometimes

b)   Never

c)   Always

d)   Rarely

Q5: Would you like to obtain training on accessing the website and e-resources?

a)   Website

b)   E-resources

c)   Both

d)   I don’t need any training

Q6: Mention your experience of using the library website?

_______________________________________________________

Q7: Could you provide any suggestions on improving the template of the website?

_______________________________________________________

Q8: Would you like to become a part of the library website improvement committee?

a)   Yes

b)   No

Q9. Is there a service that you would like the library to include?

a)   Yes

b)   No

If the answer to the above question is ‘yes’, please mention those offerings

______________________________________________________________

Q10. Provide any more suggestions and feedback on the library resources, presentations, accessibility, usability, communication, etc

______________________________________________________________