Library Feedback Questionnaire
A library feedback questionnaire can be used as an effective method to gauge the value that a library provides it its students. Through this questionnaire a library can be developed according to the student expectations.
Sample Library Feedback Questionnaire:
Name: _____________________________
Address: _____________________________
Working Phone Number: _____________________________
Email id: _____________________________
Q1: For which of the following needs do you use the library?
a) Issuing reading books
b) Read newspapers, magazines
c) Use the information database
d) None
e) Other ______________________________________
Q2: What kind of books do you generally read from the library?
a) Science and technology
b) Fiction and other novels
c) Magazines, journals, newspapers
d) I don’t read books
Q3: Have you ever found any problem with the services provided by the library?
a) Yes
b) No
Q4: If the answer to the above question is ‘yes’, please mention the issue in brief
___________________________________________________________________
Q5: Does you library have a record of improving the services and resources? Is there any feedback management system?
a) Yes
b) No
Q6: Is the staff employed in the library well-equipped to perform their roles and responsibilities?
a) Yes
b) No
Q7: If ‘no’, please mention how can the library improve the skills of its staff
_____________________________________________________________
Q8: How does the communication models with the library?
a) Telephone
b) E-mail
c) Memo
d) Direct approach
e) Other _____________________________________
Q9: Would you be interested in receiving regular updates about books, new arrivals, due date of return, etc on your mail or mobile?
a) Yes
b) No
Q10: If ‘yes’, how frequently would you like to get updates?
a) Daily
b) Weekly
c) Monthly
d) Never
Category: Feedback Questionnaire