Learner Satisfaction Questionnaire

A learner satisfaction questionnaire is a set of questions which are asked from learners of an institute or educational centre to know about the responses of the learners and whether or not they are satisfied with their experience of learning. These questionnaires consist of both subjective and objective questions and the questions are generally precise and to the point. Given below is a sample of a learner satisfaction questionnaire which can be used for reference purpose.

Sample Learner Satisfaction Questionnaire:

Name of respondent:

Age of respondent:

Date of birth of respondent:              (dd/mm/yy)

Gender of respondent:

Email address of respondent:

Contact number of respondent:

Name of learning programme:

Given below are a few questions.Please answer all the questions in the spaces provided below.

Q1. How long have you been part of the above mentioned learning programme?

Q2. How did you hear about this learning centre?

a)      From a friend

b)      Newspaper advertisement

c)      Radio/TV

d)     Other source

Q3. Are you satisfied with your overall learning experience?

a)   Yes

b)   No

Q4. How would you rate the level of the trainers at the institute?

a)   Excellent

b)   Very good

c)   Good

d)   Average

e)   Needs improvement

Q5. How would you rate the structure and level of classrooms and the building?

a)   Excellent

b)   Very good

c)   Good

d)   Average

Q6. Were you given proper tutorials and tests to help you solidify your learning experience?

a)   Yes

b)   No

Q7. How was your experience with the facilities offered by the learning institute?

a)   Highly satisfactory

b)   Satisfactory

c)   Average

d)   Not good

Category: Satisfaction Questionnaire

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