IT Support Interview Questionnaire


IT support interview questionnaire helps in understanding that whether the applicant has the required skills and temperament required for the job. The questionnaire helps in identifying those candidates who have excellent communication skills and can deal with customers effectively.

The questionnaire tests the technical knowledge, aptitude and logic and level of understanding of a particular candidate.

Sample IT Support Interview Questionnaire

Name: ____________________

Date of Birth: ____/____/____

Sex: _____________________

Contact Address: _____________________________________

City: ___________, State: ___________, PIN: _____________

Working Phone Number: ______________________________

Email Address: ______________________________________

a) Give a brief introduction about yourself?

___________________________________________________

___________________________________________________

___________________________________________________

b) What are the languages known to you?

______________________________________________________

c) What are your academic qualifications?

___________________________________________________

d) What are your strengths?

__________________________________________________

e) What are your weaknesses?

__________________________________________________

f) What experience do you have in the IT Support field?

___________________________________________________

g) How do you keep yourself updated about the latest trends and developments in IT?

______________________________________________________

h) What are the challenges you need to face in the support job?

______________________________________________________

i) Briefly describe an incident where you had to deal with a difficult customer? How well could you handle it?

______________________________________________________

______________________________________________________

______________________________________________________

j) If given a chance, would like to improve your technical skills by taking further training?

_______________________________________________________

k) Name a few operating systems you are familiar with?

_______________________________________________________

l) List down the names of computer software you know?

_______________________________________________________

m) What is the full form of BIOS?

_______________________________________________________

n) Name a few Computer processors?

_______________________________________________________

o) What is the full form of USB?

______________________________________________________

p) List down the hardware components of a Desktop computer?

______________________________________________________

q) What do you mean by IP address?

_____________________________________________________

r) List down a few file extensions you are familiar with?

____________________________________________________

s) In the next ten years where do you see yourself?

_____________________________________________________

t) What is your expected salary?

_______________________________________________________

Category: Interview Questionnaire

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