Intranet User Questionnaire

Almost every firm has an intranet installed in its processes. This is helpful for a variety of purposes like sharing information internally, connecting various systems and databases, transferring files, etc. The Intranet User questionnaire tests the operations of a firm’s intranet to decide how well it is developed and to improve it further.

Sample Intranet user questionnaire:

Name of the firm:               ______________________________

Phone number:           ______________________________

Email address:                    ______________________________

Fax:                          ______________________________

Address:                    __________________________________________________

Q1. What is the major purpose of using the intranet in the firm?

a)   To have real time working applications

b)   For sharing information

c)   For communication

d)   Others ____________________________________________________

Q2. What is your opinion about the speed of the intranet?

a)   Very slow

b)   Slow

c)   Moderate

d)   Fast

e)   Very fast

Q3. Are all useful content accessible through the intranet of the firm?

a)   Yes, with proper authentication

b)   No, even with proper authentication

c)   Mostly

Q4. Do you think the intranet of the firm is user centric?

a)   Yes

b)   No

Q5. Are you able to share all types and volumes of documents over the intranet with each other?

a)   Yes

b)   No

Q6. If the answer to the above question is ‘no’, please provide the type of files and the size of files that you are unable to share.

File type: __________________________________________________________________

Volume more than: ________________________

Q7. Tick the following which are available on the intranet of the firm.

a)   Feedback options

b)   Discussion forums

c)   Chat menus

d)   Internal employment vacancies

e)   Others ____________________________________________

f)    None

Q8. Did you find any technical hurdles while accessing the intranet?

a)   Yes

b)   No

If ‘yes’, please provide details about the technical hurdle being faced


Category: User Questionnaire

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