Feedback Questionnaire Format


A feedback questionnaire is used to obtain opinions, feedback and information regarding a particular subject. A feedback questionnaire format is divided in various categories that enhance better feedback. For instance there is a section for general information of the person answering the questions. The feedback section asks relevant questions. The format used should be user friendly to enhance participation. A feedback questionnaire format will also need to be meaningful and well written to enable you get all needed opinion. The right format for your questionnaire is therefore essential in ensuring that it is returned filled. Hence, it must be simple and of an acceptable length. Below is a sample feedback questionnaire format.


Sample Feedback Questionnaire Format


Please take a few moments of your time to give us your feedback. Your contribution is greatly appreciated.

Name (optional):

______________________________________________________________

Title (optional):

______________________________________________________________

Contacts (optional)

______________________________________________________________

Date:

______________________________________________________________

(Please tick where applicable below)

How effective are our services in terms of

Excellent                   fair                        poor

Speed ______________________________________________________________

Quality ______________________________________________________________

Performance ______________________________________________________________

Pricing ______________________________________________________________

Are our services of any benefit to you?

________________________________________________________________________

________________________________________________________________________

How would you compare us to our competitors?

________________________________________________________________________

________________________________________________________________________

Do you have any suggestions on how we can improve on our service delivery to you?

________________________________________________________________________

________________________________________________________________________

Would you recommend us to your friends, family or colleagues?

________________________________________________________________________

________________________________________________________________________

Which other services would you like us to offer you?

________________________________________________________________________

________________________________________________________________________

How you rate our staff? (Tick where applicable)

10-30%          31-69%             70-89%            90 -99%

Polite ______________________________________________________________

Quick ______________________________________________________________

Attentive ______________________________________________________________

Do you have any other comments?

________________________________________________________________________

________________________________________________________________________

Thank you for completing this feedback.

Category: Feedback Questionnaire

Comments are closed.

Copy Protected by Chetan's WP-Copyprotect.