Customer Questionnaire Examples

Customer questionnaire examples refer to the different models that can be written for a customer questionnaire. This questionnaire is made up of a set of different questions which the customers are asked to answer. These questions are set depending on the information you wish to get from the consumers.

Customer questionnaire examples, although can be written very differently from each other, they still point towards achieving the same objective. For many companies these objectives include promoting overall consumer satisfaction. The feed back they get from the questionnaires will help the company achieve its goals and objectives.

Promotion of customer retention and finding new ways of improvement are also found through customer questionnaire examples.

Sample Customer Questionnaire Examples

How has your overall experience with us been?

  • Excellent
  • Very good
  • Good
  • Fair
  • Poor

When you walked in what was your first impression?
Would you visit us again? ________________________________

(If no, please explain your reasons) _____________________
Would you recommend our products and services to others?
Give your reasons for either answer ________________________________

Rate your satisfaction with the service you have received/ the purchase that has been made.

  • Great
  • Very Satisfactory
  • Satisfactory
  • Moderate
  • Awful

What changes would you like to see on your next visit?
Is there something or are there things that failed to meet your expectations and you fill we should improve on them?
______________________________________________________________ please explain.
How would you rate this organization on the basis of customer service?

  • First Class
  • Second class
  • Third class

Category: Customer Questionnaire

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