Customer Product Questionnaire

Customer product questionnaire is designed by the company officials and given to the customers and perspective customers in order to get their opinion on the company’s product. Though not every company indulges in such an activity however many of them make it a point to get this questionnaire answered by the customers every once in a while so as to know as to how well accepted their product is. It gives them a chance to know as to what all is expected by the customers and what improvisations should be made in order to increase the product popularity.

Sample Customer Product Questionnaire

  • Please mention your name here


  • What is your age?


  • Please specify your occupation


  • Please provide your mobile number


  • Which city are you residing in presently?


  • Have you heard about the washing machine manufactured by our company?

a)      Yes

b)      No

  • If the above question has been answered with a yes then please specify as to where did you hear about it?

a)      Newspaper/ Magazine ads

b)      Television commercials

c)      Radio commercials

d)     Internet

e)      From a friend/ colleague/ relative

  • Do you own one of the washing machines from our brand?

a)      Yes

b)      No

  • If yes then please specify as to how long have you been using it?

a)      Less than 6 months

b)      6 months to 1 year

c)      1 year to 3 years

d)     More than 3 years

  • On a scale of 1-5 how would you rate its performance (With 5 being excellent and 1 being very poor)

a)      1

b)      2

c)      3

d)     4

e)      5

  • What according to you is the best feature of our company’s washing machine?


  • Are you satisfied with the safety features included in our company’s washing machine?

a)      Yes

b)      No

  • Have you used a washing machine from any other brand?

a)      Yes

b)      No

  • If the answer to the above question is yes then please specify as to which of the two did you find better and why?


Category: Product Questionnaire

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