Cruise travel questionnaires are designed to gather information about the satisfaction of the clients who availed the cruise service. From the answers of the clients, a clear idea can be formed about the advantages and shortcomings of this cruise service so that improvement can be done accordingly.
Sample Cruise Travel Questionnaire
Personal Details
Name: _______________________________________________________
Age: ____________________ Gender: Male / Female
Occupation: _______________________
Please answer the following questions.
- Is this your first trip on cruise? ____________________________________________
- If not, then which cruise have you been on earlier? ____________________________
- Which cruise service providers are your personal favourite? ____________________
_____________________________________________________________________
- Where did you first come across this cruise trip? _____________________________
- Did anyone recommend it to you? _________________________________________
- Are the fares reasonable for you? __________________________________________
- How many people are there in your group? __________________________________
- How do you like the on board amenities (like food, drinks, lodging) of the cruise? __________________________________________________________________________________________
- The other amenities (like swimming pool, club, and gymnasium) were of good quality? _____________________________________________________________________
- Was the reservation process smooth and speedy for you? _______________________
- Was the reservation agent able to answer your questions? ______________________
- Was the agent well informed about information on the cruise? ___________________
- Was the agent able to clear your doubts? ___________________________________
- Was the information provided by the agent on the fares accurate? _______________
- In future, would you like to travel with the same cruise company again? _____________________________________________________________________
- Would you recommend this cruise service to your family, friends and peers? _____________________________________________________________________