Club Customer Questionnaire


Club customer questionnaire is very effective and widely used tool to judge the satisfaction level of the club customers. These set of questionnaires will highlight the shortcomings of the club and in turn will help it to be more customer-friendly in the future. Most of the renowned club owners adopt this technique to gauge customer likings and disliking.

Sample Club customer questionnaire

 

Name of the customer: __________________

Age: __________

Sex: __________

Place: ________________________________

Date: __________________

1)   How would you rate the overall ambience of the club?

a)   Excellent

b)   Good

c)   Average

d)   Below average

e)   Poor

2)   How were the food and the drinks offered?

a)   Excellent

b)   Good

c)   Average

d)   Below average

e)   Poor

3)   Was the variety of drinks supplied sufficient? If No, please mention the varieties missed out.

a)   Yes

b)   No

__________________________________________________________________________________________

4)   Was the DJ entertaining? If No, please mention how it can be made more enjoyable.

a)   Yes

b)   No

___________________________________________________________________________________________________

5)   Was the admission charge reasonable?

a)   Yes

b)   No

6)   Was the service of our staff prompt?

a)   Yes

b)   No

7)   Is the club timing as per your desire? If No, please suggest some other timing.

a)   Yes

b)   No

___________________________________________________________________________________________

8)   How often you come to clubs?

a)   Once in a month

b)   Once in a week

c)   Twice a week

d)   Every single night

9)   Where did you come to know about our club?

a)   Friend

b)   Media advertisements

c)   Other sources. Please specify.

10)               Will you visit again to our club or refer it your friends?

a)   Definitely Yes

b)   May be

c)   Never

Category: Customer Questionnaire

Comments are closed.

Copy Protected by Chetan's WP-Copyprotect.