Business Process Management Questionnaire

The business process management questionnaire focuses on several key areas of managing business processes and monitoring of their overall performance. Business process management or BPM is considered to be a holistic management approach that helps in promoting as well as increasing business effectiveness as well as efficiency of various business processes. The business process management questionnaire helps organization in understanding the needs of their business processes and thus facilitates process performance and efficiency.

Sample Business Process Management Questionnaire:

Name of the Employee: ___________________________

Name of the Organization: _____________________________

Name of the Business Process: _____________________________

Department: ____________________  Designation:____________________________

Email: _____________________________

Phone Number: ____________________________

  • Which of the following functions best describes your current responsibilities?

a)      Senior Executive Level (CEO, COO)

b)      Middle Management (General Manager / Senior Manager)

c)      Business Manager

d)     Business Analyst

e)      IT Manager

f)       Developer / Jr. Developer

g)      HR manager

h)      Junior Executive or Trainee

i)        Others: ________________________ (Please Specify)

  • What is the size of your organization?

a)      Small

b)      Medium

c)      Large

d)     Conglomerate

  • Does the organization initiate work processes documentation to keep business processes up to date?

a)      Always

b)      Most of the time

c)      Frequently

d)     Sometimes

e)      Never

f)       Don’t know

  • Does your organization have standard business process models in place?

a)      Yes

b)      No

c)      Don’t know

  • Which of the following is true or false with respect to process functions in your organizations?

a)      Performance data used for managing various business processes            True | False

b)      Standard measures are used for evaluating process performance             True | False

c)      Automated business process applications are in place                              True | False

d)     Skills for accomplishing task performance are defined                            True | False

e)      Process improvement and management programs are in place                 True | False

Category: Business Questionnaire

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