Business Process Analysis Questionnaire

Business process analysis questionnaire is required by corporate organizations and small businesses to identify their process requirements and accordingly streamline the functioning of each process and sub-processes.

Business Process Analysis Questionnaire Sample

Name of the Business ________________________________________________

Industry: ______________________________________

Name of the Owner/Executive _______________________________________

Size of the business: Small | Medium | Large

Phone Number: _______________________  Email: _______________________

Q1. What is the current performance level of your business processes?

a)   Below 10%

b)   10% – 25%

c)   26% – 50%

d)   51% – 75%

e)   76% – 90%

f)    Over 90%

Q2. Are your business processes supported by automated applications like BPM?

a)   Never

b)   Sometimes

c)   Frequently

d)   Most times

e)   Always

Q3. What type of automated process application is in place?

________________________________________________________________________

Q4. Have you defined the skills required to perform tasks in processes?

a)   Yes

b)   No

c)   In some processes

Q5. Do process managers use performance data for managing processes?

a)   Never

b)   Sometimes

c)   Frequently

d)   Most times

e)   Always

Q6. How often do you implement process improvement programs?

a)   Never

b)   Sometimes

c)   Frequently

d)   Most times

e)   Always

Q7. What process improvement programs have you implemented recently?

____________________________________________________________________

_____________________________________________________________________

Q8. What type of business process management does the organization follow?

a)   Top down methodology

b)   Systematic approach

c)   Cost saving initiatives

d)   Assistance of new technology

e)   Others ________________________________ (Pls Specify)

Q9. Why do you require business process analysis?

a)   To align all internal processes

b)   Align internal processes with external clients

c)   To explore market opportunities

d)   To handle mass demand

Q10. How much investment is your organization planning for business process management?

a)   None

b)   Less than $100,000

c)   $100,000 – $500,000

d)   More than $500,000