Business Communication Questionnaire

A business communication questionnaire consists of questions related to marketing and promotion of products. It can be used both as an internal questionnaire as well as external questionnaire. The various areas that can be covered in a business communication questionnaire vary from one firm to another. Some of the important areas include branding, marketing and promotions, consumer behavior, customer relations, corporate communication, public relations, and interpersonal communication among others.

Sample Business Communication Questionnaire:

Name of the participant: ___________________________

Name of the Business: _____________________________

Address: ______________________________________  City:_______________

State: __________________  Zip: ________________

Email: _____________________________

Phone Number: ____________________________

  • Which of the following are the key channels for your business communication? (You can select more than one)

a)      Print and Publications

b)      Internet

c)      Radio

d)     Television

e)      Outdoors or Billboard

f)       Ambient Media

g)      Word of Mouth

h)      Others: ________________________ (Please Specify)

  • Which of the following methods of business communication do you use the most?

a)      Online or Web-based communication

b)      Emails

c)      Video Conferencing

d)     Report sharing

e)      VoIP

f)       Presentations – Online or Offline

g)      One on One Meetings

h)      Community advertising

i)        Others: ________________________ (Please Specify)

  • Which of the following business communication types are most often employed by the organization?

a)      Electronic communication

b)      Verbal communication

c)      Non-Verbal communication

d)     Employment communication

e)      Written communication

f)       Others: _____________________ (Please Specify)

  • Which of the following reasons makes business communication the lifeblood of your organization?

a)      Executing decisions

b)      Exchanging options

c)      Reaching agreement

d)     Making plans and proposals

e)      Exchanging information

f)       Conducting sales

g)      Sending and fulfilling orders

h)      Others: _____________________ (Please Specify)

  • Which of the following barriers affect your internal or external business communication?

a)      Language barrier

b)      Lack of market knowledge

c)      Unable to reach the right target audience

d)     Ineffective business communication processes

e)      Incorrect communication platform

f)       Confidentiality or information sharing policies

g)      Others: _____________________ (Please Specify)

Category: Business Questionnaire

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